Need help? Here is how to get support.

1. Documentation

This very first step is to check the documentation, as it is very complete. It should offer everything you need to properly get started. Then you can find detailed information on every SonarQube feature and plugin.

2. Archives

If you did not find a solution in the documentation, take a look at Stack Overflow, this is where you will most likely find an answer to your question.
You can also browse the old user mailing list archives (on Nabble or Markmail) and the “SonarQube” Google group.

3. Ask a question

Still no luck? You should consider posting a question on Stack Overflow:

  • For questions like:
    • How do I… ?
    • I got this error, why ?
  • … on topics like:
    • installation,
    • configuration,
    • unexpected behaviour,
    • migration issue,
    • …etc.

Our team is continuously following the “sonarqube” tag and does his best to answer your questions. So please tag your questions with “sonarqube” along with any other useful tag like “javascript”, “mysql”, “web-services”, …etc.

If you are a seasoned user who wants to discuss new features or give feedback on existing ones, an early adopter who helps testing the upcoming releases of SonarQube or plugins, a plugin developer who needs help or who wants to launch a vote for his plugin, then Stack Overflow is not the appropriate place to have such discussions. Instead, please reach us on the “SonarQube” Google group.

4. SonarSource support

SonarSource provides support packages to better enable customers to respond to their short-term or long-term needs with SonarQube. These packages ensure the ongoing success of product deployments by saving time and effort and ensuring to receive prompt, expert assistance in troubleshooting, diagnosis and repair. More information is available here.

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